VERY IMPORTANT: BEFORE CALLING FOR ORDER STATUS, PLEASE ALLOW 7-10 BUSINESS DAYS TO PASS. This allows for order processing, packing and shipping procedures to occur! AFTER 7-10 BUSINESS DAYS, FEEL FREE TO CALL 1-866-606-3991 EXTENSION 1 - MONDAY - FRIDAY 10AM - 4PM CST EXCLUDING WEEKENDS AND HOLIDAYS! Although you may have received an email with a tracking number, it may NOT go active on the carriers website for UP TO 2-3 BUSINESS DAYS due to order processing, packing and shipping procedures. PLEASE NOTE: Any fully assembled vehicles, such as golf carts, utvs, lsv's, large go karts/atvs will not have a tracking number, however: once picked up, we will email you the contact information of the driver including their phone number and contact name. They will also call you prior to make a delivery appointment.
Please Note: If you did not receive your tracking number via email, there may be a few reasons why...
Tracking information is updated every 24 hours and sent out during normal (10am - 4pm CST) business hours Monday - Friday ONLY (excluding holidays). If you have placed your order for a NON custom item on our website or by phone, such as a motorsport item, sauna, scooter, go kart, party tent, wheelchair or any easy ship item, your tracking number will be available between the 9th and 11th business day from the date of purchase.
Please note: Business days EXCLUDE Holidays, Saturday AND Sunday.
IF you purchase a custom item from our website such as a Golf Cart, Motorcycle Trike Kit, Motorcycle SideCar, Trailer Dolly, Motorcycle Carrier Lift, Solar Generator, wheelchairs, coco coupe, coco truck, or any other fully assembled item. Please allow anywhere from 4-8 weeks for delivery or more from the date of purchase.
WANT TO GET YOUR ORDER MOVING ALONG FASTER?? PLEASE FOLLOW THE STEPS BELOW!
PAID VIA CREDIT CARD?
- If the billing and shipping information are the SAME, there is nothing more to do! Sit back, relax and wait for the tracking information to show up above by checking back daily on this website...
- If billing address and shipping address are different: Please email a copy of the credit card to email@example.com - FRONT & BACK, and ALSO email us the amount that we authorized your credit card which is a dollar amount underneath $1 - (This verifies that you have banking login and authorization to check balances, statements, and verify your account) - Don't worry, we are not taking this money from you, it is an authorization that will fall off your pending transaction within 1-2 business days...
PAID VIA CHECK?
If you paid with check by phone, or mailed in a check, please email a copy of the CLEARED check from your bank account, along with the check number. Please email this to firstname.lastname@example.org - this will help expedite your order and get it shipped quicker!